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We want you to enjoy our product for many years. However, if any defects in materials or craftsmanship of our knives were found within 12 months from the date of purchase, you can easily return the product. In order to do so, you need to provide a return code. Please, contact us at order@paudinpro.com and we will accompany you through the process.
We offer a 12-months full money-back guarantee. During this period, we don’t provide repair service but, instead, we replace a damaged knife with a new one. Check out our Warranty policy to learn more details.
ABOUT PAUDIN KNIVES
Where are Paudin knives made?
The blades of our knives are stamped in YangJiang, China - the capital of knife crafting with 1400 years of knife production history. All of our craftsmen take personal responsibility to show that Chinese quality can be world-class.
What kind of steel do you use for your knives?
We use high-quality materials from German and Japan depending on the product (specific information is indicated in every product description).
How do I choose an appropriate knife?
Sometimes it’s difficult to know where to start when buying a kitchen knife. Therefore, we prepared a guide which helps you to save time on searching for the perfect knife and be happy with your purchase.
ABOUT PAUDIN
What is Paudin customer service language?
We provide customer support in English, German, Russian, and Japanese. Feel free to contact us any time you need.
How can I stay in touch with Paudin?
Subscribe to our newsletter to get the latest culinary news and special offers. You can also follow us on Instagram, Facebook, Pinterest and Twitter.
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I will admit I was skeptical about ordering good knives from the Net, but I can honestly say that these are absolutely unbelievable value for money. Well balanced and so far holding sharpness. Had to hide them from the other half.. :)
